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4591 A question of fact existed about whether an insurer's delayed payment of an insured's disability claim was the result of a genuine dispute following proper investigation, because the delay was caused by a claims examiner's statement, based solely on his lay interpretation of the insured's MRI and his incorrect assertion that she was on vacation in Australia.CitationWILSON v 21ST CENTURY INS (Delayed Evaluation) 42 C4 713 [See: Gruenberg v Aetna 9 C3 566; Egan v Mutual of Omaha 24 C3 809; Chateau Chamberay v Associated 90 CA4 335, T/AT 8/01; Wilson v 21st Century (RevGrtd) 136 CA4 97, T/AT 3/06]
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